Internet that drops
Many cloud-only systems stop working when the connection does. Nerge Stay Pro runs on your own computer, so the front desk keeps working.
Most hotel software was designed for other markets. It looks impressive in a demo, and then struggles with how properties here really work.
When the connection drops in your busiest check-in hour, a cloud-only system can leave the front desk unable to take bookings. When a guest wants to pay by mobile money and the system only expects a card, the bill gets messy. Nerge Stay Pro was built around these everyday realities.
Many cloud-only systems stop working when the connection does. Nerge Stay Pro runs on your own computer, so the front desk keeps working.
Systems built around cards make other payments awkward. Nerge Stay Pro records cash, card and mobile money on the same bill.
Standard software prints standard documents. Nerge Stay Pro puts receipts, invoices and reports on your own letterhead.
Foreign systems often think in dollars or euros. Nerge Stay Pro shows amounts in Ghana cedis, so the numbers look the way your team expects.
Overseas support can mean waiting a day for an answer. We provide 24-hour support by call or WhatsApp.
Software designed elsewhere assumes different habits. Nerge Stay Pro was built around how properties here really run, from the front desk to the restaurant.
See how Nerge Stay Pro compares with typical generic hotel systems.
| Feature | Nerge Stay Pro | Typical international software |
|---|---|---|
| Amounts shown in Ghana cedis (₵) | Yes | Often USD/EUR |
| Cash, card and mobile money payments recorded | Yes | Varies |
| Daily work does not depend on a fast internet line | Yes | Often cloud-only |
| Restaurant & bar billing included | Yes | Often an add-on |
| Front desk and housekeeping in one system | Yes | Yes |
| Laundry, transport and other services on the guest's bill | Yes | Varies |
| Receipts and invoices on your own letterhead | Yes | Varies |
| Local training and 24-hour support | Yes | Often remote or office-hours only |
| Customised for your country on request | Yes | Often fixed |
| Available in English, French and Swahili | Yes | Varies |
| Set up within 24 to 48 hours | Yes | Often days to weeks |
| No per-booking or transaction fees | Yes | Often charged |
A general guide to typical international systems; features vary from product to product.
“No per-booking or transaction fees” refers to what we charge. Fees charged by mobile-money providers, banks and booking sites are separate.